You have the right to withdraw from this contract within fourteen days without giving any reason.

To exercise your right of withdrawal, you must inform us (Longship Commerce GmbH, Adam-Stegerwald-Strasse 34, 42857 Remscheid, Germany, email: hallo@lillygo.de) by means of a clear statement (e.g. by email or letter) of your decision to withdraw from this contract.

To meet the withdrawal deadline, it is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Only originally packaged, unused products will be accepted as returns.

Consequences of withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, excluding delivery costs, without undue delay and no later than fourteen days from the day on which we received the goods back from you. For this reimbursement, we will use the same means of payment that you used for the original transaction.

We may withhold reimbursement until we have received the goods back or you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you notify us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days has expired.

NOTE: You bear the cost of returning the goods. Only originally packaged, unused products will be accepted as returns.

Please pack the products carefully and ship them with proof of dispatch. Address for returning the goods:

Longship Commerce GmbH
Adam-Stegerwald-Strasse 34
42857 Remscheid
Germany

Email address: hallo@lillygo.de

Sample withdrawal form

(If you wish to withdraw from the contract, please complete and return this form.)

– To:

Longship Commerce GmbH
Adam-Stegerwald-Strasse 34
42857 Remscheid
Germany
Email address: hallo@lillygo.de

– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

– Ordered on (*) / received on (*)

– Name of the consumer(s)

– Address of the consumer(s)

– Signature of the consumer(s) (only when notified on paper)

– Date

___________
(*) Delete as appropriate.